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Supply chain and procurement

Supply chain and procurement


Solutions for innovative, sustainable products and processes

Together, we are stronger. Within our company. With our customers. And with our suppliers. Together, we develop market-leading solutions for innovative products and processes.

Cooperating closely as partners, we continuously create new earnings and sales opportunities. Our procurement contributes significantly to a strong operative performance and the strategic development of our business. By sustainably reducing material cost. By ensuring high material availability and service levels. By bringing in technological innovation. Our success factors are our highly qualified, motivated and globally networked employees, cross-functional collaboration and state-of-the-art procurement practices. And, of course, our high performing, innovative suppliers. Our joint target is the high competitiveness of our customers and businesses.


Responsible Procurement

Human rights, fair working conditions, environmental protection and the battle against corruption – these are values that we hold high within our Group and throughout our supply chain. We at thyssenkrupp Elevator are committed to the United Nations Global Compact. Acting responsibly is firmly integrated in our procurement processes. When awarding contracts, our decisions are not only based on economic, technological and process criteria. Sustainability is also playing a key role in our supplier management. Moreover, we continuously develop our processes. This also means, for example, that we want to further increase transparency regarding the origin of raw materials and so-called conflict materials to detect risks early.


Supplier Diversity Partnership

thyssenkrupp Elevator North America recognizes that world-class products and services require diversity of thought and perspectives. Supplier diversity is a practice and commitment we're proud to champion and support as a global leader in elevator technology. As part of our supplier diversity program, we monitor our annual spend with suppliers that are certified business enterprises of diverse owners and managed members. These include:

  • Minority Business Enterprises (MBE)
  • Women-Owned Business Enterprises (WBE)
  • Small Business Enterprises / 8(a) / HUBZone Enterprises
  • Lesbian, Gay, Bi-sexual, and Transgender (LGBT) Enterprises
  • Disadvantaged or Disabled Business Enterprises (DBE)
  • Veteran Business Enterprises (VBE)


Sourcing Categories of Interest:

thyssenkrupp Elevator North America has interest in diverse enterprises that provide products and/or services in the following spend categories:

  • Safety and personal protective equipment (PPE)
  • Consulting services, such as audits, training, information technology, etc.
  • Facilities management services, including landscaping, janitorial services, utility management, etc.
  • Elevator repair and/or installation support services
  • Transportation, including less-than-truckload, truckload, courier, warehousing, etc.
  • Miscellaneous electrical components and electrical hardware
  • Maintenance, repair, and operating (MRO) supplies and services


Supplier Diversity Program Requirements

thyssenkrupp Elevator North America uses the guidelines established by the Small Business Administration (SBA) and the National Minority Supplier Development Council (NMSDC) to determine certification status of diverse suppliers. Suppliers participating in Supplier Diversity Program must be independently certified by one of the following qualified agencies:

  • National Minority Supplier Development Council (NMSDC) or its local affiliates
  • National Veteran Business Development Council (NVBDC)
  • Women's Business Enterprise National Council (WBENC) or its local affiliates
  • US Pan Asian American Chamber of Commerce (USPAACC)
  • United States Small Business Administration (SBA)

If you're a certified diverse supplier, please review and submit the registration application by clicking here.

Note: Submission of an online application does not guarantee a supplier will be selected for the thyssenkrupp Elevator North America Supplier Diversity Program.


Ethics statement

  • Employees of the thyssenkrupp Elevator Corporation ("Group") shall safeguard the interests of the Group and shall not use their professional position vis-à-vis business partners of the Group or their employees to gain advantages for themselves or for third parties. Employees shall ensure the existence of fair competition by treating their business partners fairly and correctly and shall not allow personal dependencies or commitments vis-à-vis business partners to arise.
  • No personal advantages may be demanded or accepted from any business partner. This also applies to advantages in favor of family members, friends, acquaintances, organizations etc. ("Related Persons").
  • Even the impression of non-compliance by an employee with these obligations must be avoided. Employees must therefore declare any personal interest in connection with the performance of their work to their superiors.
  • Invitations from business partners may only be accepted if turning down the invitation would go against the requirements of courtesy. The acceptance of invitations to sporting, cultural or similar events is prohibited.
  • Gifts must be turned down and returned. Even gifts of minor value are not acceptable if they are given repeatedly or without a special reason. The acceptance of gifts of money is strictly forbidden.
  • Employees of the Group may not place private orders for products and services for delivery to themselves or Related Persons with companies with which they are involved as part of their work.
  • In cases of doubt regarding the right conduct vis-à-vis business partners, employees must consult their superiors. The same applies if advantages are offered by business partners the acceptance of which could be in contradiction to this directive.