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Daily press, 2015-03-16, 09:01 AM

CeBIT: ThyssenKrupp Elevator presents innovative service solution

Digitization and Industry 4.0 are key technologies for ThyssenKrupp: The “internet of things” will help further optimize the availability of elevators. Intelligent and connected monitoring system takes safety and reliability to a new level.

At the CeBIT show Andreas Schierenbeck, CEO of ThyssenKrupp Elevator AG, said that the digital transformation of his company was a top management issue: “We are systematically driving digitization and consolidating our leading position on the world market by investing in the cloud and the internet of things,” he explained. Together with Microsoft and IT service provider CGI, ThyssenKrupp has developed an intelligent connected monitoring system. Its elevators are connected via the cloud to allow all functions to be monitored – from cab speed to capacity to door mechanisms. Using Microsoft Azure Machine Learning, ThyssenKrupp has succeeded in establishing a completely new preventive maintenance system. Instead of responding to problems, service engineers can now access real-time data and take measures to prevent elevator breakdowns before they occur. Customers benefit from significantly longer up times.

“Together with Microsoft we are digitizing our industrial products and turning big data into smart data. We are extending our business model and so securing a significant competitive edge,” said Schierenbeck. “It will enable us to offer customers predictive and even preventive service for their elevators.”

This topic is also of importance for other areas of the Group, explains ThyssenKrupp’s technology chief Dr. Reinhold Achatz: “At ThyssenKrupp we are convinced that Industry 4.0 will become widespread.” The Group is already implementing Industry 4.0 concepts in many areas by connecting mechanical-electronic components with IT and software elements to form cyber-physical systems, through seamless engineering and the cross-business process integration of value chains.

At the opening of CeBIT, Andreas Schierenbeck, Dr. Klaus von Rottkay from the management board of Microsoft Deutschland, and Matthias Dornbracht, managing director of fittings manufacturer Dornbracht, highlighted the potential of key technologies such as Industry 4.0 and put the case for investment and innovation. “In Germany’s success story as a business location, we can write a new digital chapter if we create the conditions for a digital economic miracle”, said von Rottkay.

In the future, smart elevators will provide condition reports automatically, enabling breakdowns to be reduced to a minimum. This will be of immense benefit in medium-size and tall buildings, where elevators are the key means of internal transportation. Large modern cities therefore depend on efficient and reliable elevator systems. And continuing urbanization means this dependency will grow: Since 2014, the majority of the world’s population has been living in cities. According to estimates from the World Health Organization, seven in ten people will live in cities by 2050 – three billion more than today.

About us:

thyssenkrupp Elevator

thyssenkrupp Elevator brings together the Group’s global activities in passenger transportation systems. With sales of 7.2 billion euros in fiscal 2014/2015 and customers in 150 countries, thyssenkrupp Elevator built its position as one of the world’s leading elevator companies from scratch in a mere 40 years’ time applying thyssenkrupp unique engineering capabilities. With more than 50,000 highly skilled employees, the company offers smart and innovative products and services designed to meet customers’ individual requirements. The portfolio includes passenger and freight elevators, escalators and moving walks, passenger boarding bridges, stair and platform lifts as well as tailored service solutions for all products. Over 900 locations around the world provide an extensive sales and service network to guarantee closeness to customers.


thyssenkrupp is a diversified industrial group with traditional strengths in materials and a growing share of capital goods and services businesses. Around 155,000 employees in nearly 80 countries work with passion and technological expertise to develop high-quality products and intelligent industrial processes and services for sustainable progress. Their skills and commitment are the basis of our success. In fiscal year 2014/2015 thyssenkrupp generated sales of around €43 billion.

Together with our customers we develop competitive solutions for the challenges of the future in the areas Mechanical, Plant and Materials. With our engineering expertise we enable our customers to gain an edge in the global market and manufacture innovative products in a cost- and resource-friendly way. For us, technical progress and innovations, allied with the combined strength of the Group, are key factors enabling us to meet current and future customer and market requirements around the world, grow on the markets of the future, and generate strong and stable earnings, cash flows and value growth.