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thyssenkrupp Elevator Canada: About us

About us

Organization name change

TKE logo

Effective immediately, we are changing our name from thyssenkrupp Elevator (Canada) Ltd. to TK Elevator (Canada) Limited.

Here are important details regarding our organization’s name change:

  • All Company physical addresses, mailing addresses and telephone numbers will remain unchanged.
  • Our Business Number will remain unchanged.
  • Customers, suppliers and vendors should update our Company name to TK Elevator (Canada) Limited on all correspondence such as invoices, cheques and purchase orders effective immediately.
  • Beginning March 19, 2021, our U.S. company’s website will be https://www.tkelevator.com/us and our Canadian company’s website will be https://www.tkelevator.com/ca. Please update your website bookmarks to these new addresses.
  • All employee email addresses will officially end in “@tkelevator.com” effective immediately. To contact an organization employee, that employee’s email address will be FirstName.LastName@tkelevator.com. Please update your contacts to these new “@tkelevator.com” email addresses.
  • Effective immediately, our organization’s social media addresses have changed. Visit them here: Facebook, Instagram, LinkedIn, Twitter.
  • Our core business functions and your contacts within our organization will remain the same. If you have questions regarding the organization’s name change, please contact your account representative or our Customer Care line at 1-844-427-5461.

To view our press release on our organization's name change, click here.

Your global urban mobility leader

A global urban mobility leader

thyssenkrupp Elevator (Canada) Limited is part of one of the world’s leading elevator companies with unique engineering capabilities. Our innovative, efficient and reliable vertical transportation systems have been moving people in Canada for nearly half a century.

You need to move people and we have the reliable products and expertise to help you through every stage and detail. There are 24 branches and over 1800 employees across Canada committed to providing premium products delivered on time and at affordable prices.

Whether you are building a new project or modernizing an existing one, we are a reliable partner to our customers, old and new. We will also continue to fully support our legacy Northern equipment.

  • Engineering teams in Canada will work with manufacturing in our U.S. manufacturing facility to provide solutions for the local marketplace.
  • Software engineering support and modifications will be available through retained thyssenkrupp Northern engineering resources. Parts specialists have been fully transitioned into the parts sales group for Canada.
  • thyssenkrupp Elevator has established a Northern equipment and parts inventory in excess of one million dollars at 270 Finchdene Square, Scarborough, ON M1X 1B3 to support customers.

thyssenkrupp Elevator (Canada) Limited History

In September 2016, thyssenkrupp Northern Elevator officially made the transition to thyssenkrupp Elevator (Canada) Limited.

Over its 45 year history, thyssenkrupp Northern supplied thousands of elevators into the marketplace. A transition plan has been successfully implemented to enable us to use the existing facilities to continue to support the Northern products for many years to come through thyssenkrupp Elevator (Canada) Limited.

Industry-leading solutions

Industry-leading solutions

Customers worldwide turn to us to design, build, install, upgrade and maintain smart and innovative mobility systems for a wide variety of applications. These solutions include:

  • Passenger and freight elevators
  • Escalators and moving walks
  • Passenger boarding bridges
  • Customized service and modernization solutions
  • Innovations: ACCEL, MULTI, MAX

A trusted partner

We support our customers around the world throughout their project lifecycle, from the design through to the end-of-life phase. Every step of the way, we strive to fully understand their needs and consistently deliver the safest, highest quality passenger transportation solutions.

Our capabilities include high-quality, customer-focused service as well as individual maintenance and modernization packages. Our highly skilled technicians efficiently service a multi-brand portfolio consisting of more than 1.2 million units under maintenance.

Game-changing innovations

We’re reshaping the elevator industry and transforming cities into the best places to live. Our experts develop advanced solutions and innovatively apply existing technologies to address customer needs including:

  • Higher transport capacity and efficiency
  • More efficient use of building floor space
  • Reduced energy consumption
  • Maximum availability of existing passenger transportation solutions

Breakthrough technologies and R&D

TWIN

TWIN

2 cabs. 1 shaft. 0 crowds.

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MAX  - elevator company thyssenkrupp elevator

MAX

Maximizing availability and strengthening customer relationships

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ACCEL - elevator company thyssenkrupp elevator

ACCEL

Fostering innovative urban mobility for cities and airports

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MULTI  - elevator company thyssenkrupp elevator

MULTI

Opening the door to new possibilities in all directions

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thyssenkrupp Elevator worldwide

Customers in 100+ countries
Over 1000 sales and service locations
Sales of EUR 8 bilion
50,000+ employees